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記住每一個面孔 守護每一段緣份(Chinese Only)

記住每一個面孔 守護每一段緣份(Chinese Only)

(Chinese Only) 崗亭裡有冷氣、有座位,他卻總是走出來。在保良局總部進出的人,不論男女老幼,都獲門警盧俊文(Michael)熱切歡迎。早、中、夜更的忙碌工作,都沒能框住他的熱情;上班前後,Michael每星期好幾天都在總部擔任義工,協助照料幼童。看守總部是職責,守護孩子是他的初心。   不一樣的警衛工作 6年前打算開展半退休生活的Michael,在朋友介紹下成為保良局門警團隊一員。原以為當門警尚算輕鬆的他,入職後才發現這份工作不簡單。保良局總部除了辦公室,還有向公眾開放的歷史博物館、上下課時間甚為繁忙的幼稚園、安頓孩子的家舍和嬰兒組。既要應付出入車輛的安排,亦要留意學童安全;要小心核實進出人士身份,亦要歡迎公眾參觀博物館。 「阿女,返嚟喇?」面對每日以千計的人流,除了隨機應變,最穩紮穩打的方法就是認住常見的面孔。不論同事、老師、家長、小朋友,Michael總會逐一打招呼,情況許可更會寒暄一番。新同事入職,他亦會主動認識,「喺個腦入面登記佢個樣」。   總有享受的理由:「見到小朋友就開心」 令人訝異的除了Michael的記憶力,還有他敏銳的觀察力。哪些小朋友喜歡在水池看蝌蚪,哪幾個孩子升上小學後變得牙尖嘴利,他都一清二楚。大概因為察覺到Michael的細心和愛心,在保良局工作約兩年後,社工便介紹他成為義工。享受與小朋友相處的Michael當然一口答應。   起初Michael只是在活動前後佈置還原場地,後來便正式登記成為嬰兒組義工,協助照顧家庭有困難的幼童。為手抱嬰兒餵奶、與蹣跚學步的幼童玩耍、節日帶孩子外出遊玩,無論所照顧的小朋友是哪個年齡、哪種個性,Michael都甘之如飴。「返完日更,4點鐘就啱啱好去餵飯仔!」工作9小時後,一想起與小朋友見面,Michael就不覺疲累。   嬰兒組的孩子由初生至3歲不等,因家庭困難經社會福利署轉介送到保良局。當家庭環境好轉,小朋友便可以回家,與原生家庭重聚。相處了一段時間,突然不再見到某個孩子,Michael也曾感到失落:「每個小朋友情況都唔同,到佢哋可以返屋企嘅時候,真係會戥佢哋開心,但係又難捨難離。」   人來人往,每一段都是緣份 6年間,Michael見證了不少家舍孩子長大成人;已離開家舍的,卻總有回來的人,有的當義工,有的成為社工。看見孩子回饋照顧他們的機構,Michael份外欣慰。相信相識就是緣份的他,在崗亭內外留意着來往的每個人,目光不止於責任,更在對每個人的關心。
The General Attendants of the Po Leung Kuk Kindergarten-cum-Nursery - Auntie Fan and Auntie Kwan

The General Attendants of the Po Leung Kuk Kindergarten-cum-Nursery - Auntie Fan and Auntie Kwan

Who is the most unforgettable person in your few years of kindergarten life? Teachers? Classmates? Or if you can remember, the General Attendants who made relentless effort to prepare your diets and clean up the kindergarten premises?    The work of Auntie Fan and Auntie Kwan, the General Attendants of the Po Leung Kuk Kindergarten cum Nursery, is just like any other attendants with the same duties, they are always the earliest staff arriving the school. Before lesson starts, they need to clean up all classrooms and teaching aids to ensure everything the toddlers touch are clean. After students coming back to school, they need to assist the chef in making refreshments, take the kids to toilets, as well as get the children to sleep and cover them with blankets during nap time. Auntie Fan and Auntie Kwan both joke about their roles are just like the kids’ mothers.     Full-time kindergarten students need to spend almost whole day at school. Therefore, their development and growth greatly rely on school education, in which General Attendants can fill in the gaps to the tasks that teachers do not have time to manage, such as leading the students through toilet training, tutoring them how to use chopsticks or washing hands. All the trivial tasks performed by the General Attendants create a more comfortable learning environment for the children.       Even though the work is busy, Auntie Fan and Auntie Kwan are still satisfied with their jobs. It is because witnessing children’s growth is a beautiful thing for them.   
Sum Miu, Welfare worker

Sum Miu, Welfare worker

Comprehensive residential care services bring colors to children’s life. “Why do the children need to be suffered at such a young age? Every child deserves proper care.”  Po Leung Kuk offers a variety of residential care services to children with family difficulties. One of them is the “New Comers’ Ward” at the Headquarters, which is the only gazetted place of refuge in Hong Kong providing urgent and short-term residential care for children who are under family crisis. It is common that children would feel nervous and anxious when they entered the new environment. The support and companionship of our frontline caregivers are therefore important to create the warmest shelter for the children.  Sum Miu is one of the welfare workers who has been working in the Ward for 3 years already. She has looked after more than 300 children with inadequate family care due to sudden family crises, divorce /decease /imprisonment / hospitalisation of parents, or child abuse. “Sometimes police rang the doorbell at 2 or 3am and brought the kids around. The top priority at that time is to prepare sufficient food and bed to meet the children’s physical needs.”  Emotional support is another crucial duty of the staff. Sum Miu pointed that the Ward has set up the “Golden 2 Hours” system. Each new-coming child will receive exclusive child care by a specific staff as their ‘Buddy’, who will answer their concern for living in the Ward so as to soothe their anxiety.   Emotional and behavioral problems are often found in the Ward’s children with complicated family background. It requires substantial effort to open up their hearts and educate them. “Patience is the key. For instance, if they were in temper, we will teach them to clench their fists, stand aside and try to calm down. Afterwards we will explain the reason to them and solve the problems step-by-step. I hope the children can leave with the knowledge learnt from the Kuk and develop the proper attitude to get along with people.”
Cheung Sir

Cheung Sir

  25 is simply the golden age of everything, some people work hard for their career, while some people are getting prepared to form their own families. But for the 25-year-old Cheung Ka Fai, he is already the “dad” of 14 boys. This Cheung Ka Fai is not the renowned actor we see on screen. He, dubbed as “Cheung Sir”, holds a Master of Social Work and is the “parent” of the Po Leung Kuk’s dormitory in Children Section, responsible for taking care of 14 “sons” regularly.      Cheung Sir needs to take care of 14 boys aged between 6 and 18 living in one of the Kuk’s dormitory. Every day, Cheung Sir the “dad” needs to wake up his sons for school, ask them to brush up and get dressed, make them breakfasts, tidy up, pick them up after school and teach them homework. But his role is not only limited to “dad”, when he got along with children in secondary schools, he treats himself like their “brother”, who can chit chat and joke around with them, or confide in each other, and built up their relationship in a comparatively casual way. Cheung Sir is also like a “tutor” in after-school care class, guiding them to study and finish their homework in the self-study periods. During weekends, he then turned himself into “fitness coach” to train up their physique and supervise them to do more exercise.    Being the parent of the dormitories need to work long hours, but the wish of spending more time with the new generations has triggered Cheung Sir to move from a student discipline teacher in secondary school to the big family of Po Leung Kuk. Children living in the dormitories cannot receive adequate cared for by their families due to various family problems, and often lack father’s care during their growth. Therefore, Cheung Sir hopes to give them care and love by the identity as a “dad”. He also mentioned that each child has a unique background underlying different family issues, it is necessary to adopt different tailor-made approaches to get along with each child, so as to establish relationships with them, gain their trust and give them a sense of security; but at the same time need to ensure everyone is being treated equally, in order to let them realise the common standard in dealing with serious problems.   Helping the children to understand themselves, explore their dreams, discover their ways of life, and among all to learn to be a good boy, are all the meanings for him to be a “dad”.