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(Chinese Only)「玩」盡時代挑戰:康樂職人的回憶與願景

(Chinese Only)「玩」盡時代挑戰:康樂職人的回憶與願景

自1995年畢業起投身保良局賽馬會北潭涌康樂營,2016年再轉職至保良局賽馬會大棠渡假村,作為助理營經理(活動)陳淑媚(Rosita)至今的整個職業生涯,就奉獻在保良局的康樂服務中。   山環水抱、綠意盎然、樂而忘返、笑聲處處……這些大抵也是人們對營地的印象;「應接不暇」、「與時並進」,就是Rosita對營地工作的形容。   「我聘請新同事的標準很簡單,『不懂』是沒關係的,最重要是『喜歡玩』。」   所謂的「玩」,底蘊正是對康樂活動的敬業,更是無限的熱情與衝勁。偌大的營地,每日也有大大小小事情安排打點,營友的需要更是千變萬化。縱然日常舉目皆見優美環境,又時刻置身遊樂活動,更是要讓營友賓至如歸、好好享受——以人為本,終究才是營地工作的本質。   學校、團體、企業機構固然是至今不變的常客「基本盤」,營地的定義,有時也超越職員的想像。Rosita回憶,早年本地樂壇興盛時,歌手的粉絲俱樂部不時組團入營,舉辦活動共聚,甚至劉德華、張學友等歌星都會親身入營與歌迷見面,儼如巨星表演現場,當年場面的興奮狂熱,至今她仍歷歷在目。   隱於青山綠野的營地,又是否出塵脫俗的世外桃源?在不同的非常時期當中,營地一直也受到影響,更不時要擔當重任。在2019新型冠狀病毒疫情緊張之時,北營固然曾一度徵用作隔離觀察設施,早在2003年的沙士疫情,當年亦讓醫護人員暫居營地。營地既是遊人的樂土,也是非常時期中的庇護之地。   疫情席捲至今,康樂服務經歷著前所未有的環境變化,到抗疫最緊張之時更須全面停運,到稍微逐步放鬆限制,Rosita與同事就時刻留意,靈活應變,不斷注入各種巧思見招拆招。   面對人數設限,她與同事當時想出「二人野餐」;室內設施需要停運,就再將遊樂重點重置到戶外,因而首創汽車露營;學校機構暫停組織宿營,營地同事就施展逆向思維,踏出營地山野入校推廣,帶團率領同學一同行山「小出走」。   新常態下,市民難再出國旅行,催生出本地遊的新趨勢,不少人更重新發現香港郊野的美與樂趣,各式水陸戶外運動更成炙手可熱的新潮流,本身正是外向、「山系」的Rosita,就見證同事乘著熱潮引入更多新穎的戶外與水上活動,由以往的水上單車、獨木舟,進化出平板賽艇工作坊甚至比賽等精彩新猷,為營友送上更多新體驗。   從疫情中,生活與旅遊都被重新定義,「很多人也重新發現原來香港的活動是如此多彩、如此的美。」至於未來營地的發展,Rosita就參考國際渡假村品牌,囊括旅遊套票、甚至興趣課程的「精緻全包」形式,期望未來的營地服務,朝向一家大小同得其樂,一次滿足住食交通、遊樂體驗多元需要。   這片願景,正因疫情衍生的變化開始,對熱愛戶外活動的「康樂職人」而言,眼下是限制與挑戰的千山萬水,腦裡浮現出的卻是無限機遇的新天新地。
The General Attendants of the Po Leung Kuk Kindergarten-cum-Nursery - Auntie Fan and Auntie Kwan

The General Attendants of the Po Leung Kuk Kindergarten-cum-Nursery - Auntie Fan and Auntie Kwan

Who is the most unforgettable person in your few years of kindergarten life? Teachers? Classmates? Or if you can remember, the General Attendants who made relentless effort to prepare your diets and clean up the kindergarten premises?    The work of Auntie Fan and Auntie Kwan, the General Attendants of the Po Leung Kuk Kindergarten cum Nursery, is just like any other attendants with the same duties, they are always the earliest staff arriving the school. Before lesson starts, they need to clean up all classrooms and teaching aids to ensure everything the toddlers touch are clean. After students coming back to school, they need to assist the chef in making refreshments, take the kids to toilets, as well as get the children to sleep and cover them with blankets during nap time. Auntie Fan and Auntie Kwan both joke about their roles are just like the kids’ mothers.     Full-time kindergarten students need to spend almost whole day at school. Therefore, their development and growth greatly rely on school education, in which General Attendants can fill in the gaps to the tasks that teachers do not have time to manage, such as leading the students through toilet training, tutoring them how to use chopsticks or washing hands. All the trivial tasks performed by the General Attendants create a more comfortable learning environment for the children.       Even though the work is busy, Auntie Fan and Auntie Kwan are still satisfied with their jobs. It is because witnessing children’s growth is a beautiful thing for them.   
Sum Miu, Welfare worker

Sum Miu, Welfare worker

Comprehensive residential care services bring colors to children’s life. “Why do the children need to be suffered at such a young age? Every child deserves proper care.”  Po Leung Kuk offers a variety of residential care services to children with family difficulties. One of them is the “New Comers’ Ward” at the Headquarters, which is the only gazetted place of refuge in Hong Kong providing urgent and short-term residential care for children who are under family crisis. It is common that children would feel nervous and anxious when they entered the new environment. The support and companionship of our frontline caregivers are therefore important to create the warmest shelter for the children.  Sum Miu is one of the welfare workers who has been working in the Ward for 3 years already. She has looked after more than 300 children with inadequate family care due to sudden family crises, divorce /decease /imprisonment / hospitalisation of parents, or child abuse. “Sometimes police rang the doorbell at 2 or 3am and brought the kids around. The top priority at that time is to prepare sufficient food and bed to meet the children’s physical needs.”  Emotional support is another crucial duty of the staff. Sum Miu pointed that the Ward has set up the “Golden 2 Hours” system. Each new-coming child will receive exclusive child care by a specific staff as their ‘Buddy’, who will answer their concern for living in the Ward so as to soothe their anxiety.   Emotional and behavioral problems are often found in the Ward’s children with complicated family background. It requires substantial effort to open up their hearts and educate them. “Patience is the key. For instance, if they were in temper, we will teach them to clench their fists, stand aside and try to calm down. Afterwards we will explain the reason to them and solve the problems step-by-step. I hope the children can leave with the knowledge learnt from the Kuk and develop the proper attitude to get along with people.”
Cheung Sir

Cheung Sir

  25 is simply the golden age of everything, some people work hard for their career, while some people are getting prepared to form their own families. But for the 25-year-old Cheung Ka Fai, he is already the “dad” of 14 boys. This Cheung Ka Fai is not the renowned actor we see on screen. He, dubbed as “Cheung Sir”, holds a Master of Social Work and is the “parent” of the Po Leung Kuk’s dormitory in Children Section, responsible for taking care of 14 “sons” regularly.      Cheung Sir needs to take care of 14 boys aged between 6 and 18 living in one of the Kuk’s dormitory. Every day, Cheung Sir the “dad” needs to wake up his sons for school, ask them to brush up and get dressed, make them breakfasts, tidy up, pick them up after school and teach them homework. But his role is not only limited to “dad”, when he got along with children in secondary schools, he treats himself like their “brother”, who can chit chat and joke around with them, or confide in each other, and built up their relationship in a comparatively casual way. Cheung Sir is also like a “tutor” in after-school care class, guiding them to study and finish their homework in the self-study periods. During weekends, he then turned himself into “fitness coach” to train up their physique and supervise them to do more exercise.    Being the parent of the dormitories need to work long hours, but the wish of spending more time with the new generations has triggered Cheung Sir to move from a student discipline teacher in secondary school to the big family of Po Leung Kuk. Children living in the dormitories cannot receive adequate cared for by their families due to various family problems, and often lack father’s care during their growth. Therefore, Cheung Sir hopes to give them care and love by the identity as a “dad”. He also mentioned that each child has a unique background underlying different family issues, it is necessary to adopt different tailor-made approaches to get along with each child, so as to establish relationships with them, gain their trust and give them a sense of security; but at the same time need to ensure everyone is being treated equally, in order to let them realise the common standard in dealing with serious problems.   Helping the children to understand themselves, explore their dreams, discover their ways of life, and among all to learn to be a good boy, are all the meanings for him to be a “dad”.